Frontier Airlines has eliminated telephone customer support. The only way to communicate with the airline is through its web site.
I once flew on a Frontier flight, and noted that the staff seemed to have a right ear and a left ear, but no front ear. That cast its name in question. Now it should be called "No-ear Airlines."
One thing I noticed on the site is that the company is pressuring people to use its cr…app rather than its web site. Surveillance by the web site is limited; surveillance by a cr…app is much more complete.
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